Professional Video Services

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Privacy Policy

Effective Date: January 1, 2026

Video Catalysts ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our video services.

Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request services, or interact with our website, including:

• Name and contact information
• Email address and phone number
• Project details and requirements
• Payment and billing information

How We Use Your Information

We use the information we collect to:

• Provide and deliver our video services
• Communicate with you about projects
• Process payments and billing
• Improve our services and website
• Send marketing communications (with consent)

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With trusted service providers under confidentiality agreements

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].

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Terms of Service

Effective Date: January 1, 2026

Welcome to Video Catalysts. These Terms of Service ("Terms") govern your use of our website and video services. By accessing our services, you agree to these Terms.

Services

Video Catalysts provides professional video production, editing, and creative services. Service details, timelines, and pricing are specified in individual project agreements.

Client Responsibilities

Clients agree to:

• Provide accurate project information and requirements
• Supply necessary materials and content in a timely manner
• Make payments according to agreed terms
• Respect intellectual property rights
• Provide feedback and approvals within specified timeframes

Intellectual Property

Upon full payment, clients receive rights to the final video deliverables as specified in the project agreement. Video Catalysts retains rights to use completed work for portfolio and marketing purposes unless otherwise agreed.

Payment Terms

Payment terms are specified in individual project agreements. Late payments may incur additional fees. We reserve the right to suspend services for overdue accounts.

Cancellation and Refunds

Cancellation terms vary by project stage and are detailed in project agreements. Refunds are handled on a case-by-case basis depending on work completed.

Limitation of Liability

Video Catalysts liability is limited to the amount paid for services. We are not liable for indirect, incidental, or consequential damages.

Modifications

We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated effective date.

Contact Information

For questions about these Terms, contact us at [email protected].

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Disclaimer

Last Updated: January 1, 2026

General Information

The information on this website is provided for general informational purposes only. While we strive to keep information current and accurate, we make no representations or warranties about the completeness, accuracy, reliability, or availability of our website or services.

Professional Services

Video Catalysts provides professional video services based on client specifications and requirements. Results may vary depending on project scope, client input, and external factors beyond our control.

No Guarantees

While we strive for excellence in all projects, we cannot guarantee specific outcomes, audience reactions, or commercial success of video content. Success depends on many factors including market conditions, audience preferences, and distribution strategies.

Third-Party Content

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of these external sites.

Technical Limitations

Video production involves technical processes that may be affected by equipment limitations, software constraints, or unforeseen technical issues. We will work diligently to overcome such challenges but cannot guarantee against all technical possibilities.

Industry Standards

Our services follow industry best practices and standards. However, creative work is subjective, and final results may vary from initial concepts based on technical requirements and creative decisions made during production.

Use at Your Own Risk

Your use of our website and services is at your own risk. We disclaim all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

Questions

If you have questions about this disclaimer, please contact us at [email protected].